Automated confirmation for your Cash-on-Delivery orders, before they ship. Fewer returns, higher margins, and a backend that runs itself.
COD Confirm verifies and confirms every Cash-on-Delivery order before it ships — automatically, and without any work on your side.
Works with the tools you already use
Connected to your fulfillment partners
Every failed delivery is money you've already spent and won't get back. COD Confirm confirms each order before it ships, enriches and corrects bad addresses, and filters out the orders that were never going to deliver. The result: more parcels reach your customer, fewer come back, and your margin stops leaking where you can't see it.
When confirmation depends on people, your growth depends on how fast you can hire and train them — and it breaks the moment volume spikes. COD Confirm removes that ceiling. Capacity scales on its own, 24/7, with no human bottleneck and no human error.
From the moment an order is placed to the moment it reaches your warehouse, every step runs automatically — verification, confirmation, correction, and hand-off. When a human is genuinely needed, our own team handles it, not yours. Your stack is ready from day one, with nothing to set up and nothing to manage.
On average, merchants running their Cash-on-Delivery orders through COD Confirm see:
Most confirmation either burns money on a full call center, or cuts corners with pure automation. COD Confirm does neither: AI handles what it can, humans step in only where they add value.
| A call center alone | COD Confirm | |
|---|---|---|
| What you pay for | Every attempt — downtime, dialing time, errors, failed tries | Only confirmed orders |
| Accuracy | Typos, address mismatches, order errors | AI-verified, near-zero errors |
| Speed | Hours to days per order | Instant confirmation |
| Scalability | Hire more, train more | Scales automatically |
| Availability | Business hours only | 24/7 |
| Return rate impact | Variable | Measurable reduction |
COD Confirm sits between the store and the warehouse. Orders come in, confirmed orders come out — automatically.
The moment an order is placed, AI checks it — address, phone, duplicates, red flags, fraud.
If a flagged order still isn't sorted, our in-house call center steps in — calling in the local language, from local numbers.
The confirmed order flows straight to your warehouse, ready to ship.
Every correction is written back into the order automatically — the corrected order reaches your warehouse ready to ship. No manual data entry, ever.
Every plan comes with the full COD Confirm stack, ready from day one. No add-ons to chase, no tools to connect yourself.
Still have a question? Book a demo and we'll walk you through it.
If COD Confirm doesn't work for you, you pay nothing. You only ever pay for orders we actually confirm — and you get a dedicated account manager from day one.
No account to create — leave your details and our team sets you up, usually within hours.