Trusted by 50+ COD brands — 45,000 orders confirmed every month

Focus on growing your store.
We confirm every order — automatically.

Automated confirmation for your Cash-on-Delivery orders, before they ship. Fewer returns, higher margins, and a backend that runs itself.

Pay only for confirmed orders Ready from day one Fewer returns, higher margins
[ What is COD Confirm ]

COD Confirm verifies and confirms every Cash-on-Delivery order before it ships — automatically, and without any work on your side.

Works with the tools you already use

Shopify WooCommerce YouCan BigCommerce Wix

Connected to your fulfillment partners

euShipments Fulfillment by FHB Group HelpShip PrimeCOD
[ The COD Confirm advantage ]

What COD Confirm does for your business

Fewer returns, higher margins

Every failed delivery is money you've already spent and won't get back. COD Confirm confirms each order before it ships, enriches and corrects bad addresses, and filters out the orders that were never going to deliver. The result: more parcels reach your customer, fewer come back, and your margin stops leaking where you can't see it.

Scale without the ceiling

When confirmation depends on people, your growth depends on how fast you can hire and train them — and it breaks the moment volume spikes. COD Confirm removes that ceiling. Capacity scales on its own, 24/7, with no human bottleneck and no human error.

A backend that runs itself

From the moment an order is placed to the moment it reaches your warehouse, every step runs automatically — verification, confirmation, correction, and hand-off. When a human is genuinely needed, our own team handles it, not yours. Your stack is ready from day one, with nothing to set up and nothing to manage.

[ Real results ]

The numbers COD brands see with us

On average, merchants running their Cash-on-Delivery orders through COD Confirm see:

−4.6%
on their return rate
+5.2%
on their net margin

Most confirmation either burns money on a full call center, or cuts corners with pure automation. COD Confirm does neither: AI handles what it can, humans step in only where they add value.

A call center aloneCOD Confirm
What you pay forEvery attempt — downtime, dialing time, errors, failed triesOnly confirmed orders
AccuracyTypos, address mismatches, order errorsAI-verified, near-zero errors
SpeedHours to days per orderInstant confirmation
ScalabilityHire more, train moreScales automatically
AvailabilityBusiness hours only24/7
Return rate impactVariableMeasurable reduction
[ How it works ]

From order to ship-ready, without you lifting a finger

COD Confirm sits between the store and the warehouse. Orders come in, confirmed orders come out — automatically.

Your store
COD Confirm
Your warehouse
1

Verify

The moment an order is placed, AI checks it — address, phone, duplicates, red flags, fraud.

2

Reach out

Order looks good → an automated SMS or WhatsApp confirms it with the customer.
Something's off → an automated SMS or WhatsApp asks the customer to fix it.
3

Human, only if needed

If a flagged order still isn't sorted, our in-house call center steps in — calling in the local language, from local numbers.

4

Ship-ready

The confirmed order flows straight to your warehouse, ready to ship.

Every correction is written back into the order automatically — the corrected order reaches your warehouse ready to ship. No manual data entry, ever.

[ Everything included ]

One stack, everything you need — nothing to piece together

Every plan comes with the full COD Confirm stack, ready from day one. No add-ons to chase, no tools to connect yourself.

Built for local markets

  • Confirmations sent by SMS or WhatsApp, under your own brand name as the sender
  • Local phone numbers in every market you sell in
  • Call center agents who speak the local language and call from local numbers
  • AI address enrichment for higher delivery rates

Smart and accurate

  • AI verification on every order: address, phone, duplicates, fraud
  • Duplicate order detection, confirmed by call before shipping
  • Custom order update form — customers fix their order in one click
  • Up to 3 call attempts on orders that need a human

Full visibility, one place

  • Advanced analytics: return rate, confirmation rate, delivery success, and more
  • Daily order digest, delivered by email or Telegram, automatically
  • Built-in CRM — customers reach you directly for order or address updates
  • Every order status and tracking number synced back to your store

Ready, your way

  • Your full stack configured and live from day one — nothing to set up
  • Customize almost every flow if you want to — but you never have to
  • A dedicated account manager for onboarding and ongoing optimization
  • Works with Shopify, WooCommerce, and more
[ Trusted by COD brands ]

Already running at scale across Europe

50+
COD brands served
45,000+
orders confirmed every month
24
European markets
[ FAQ ]

Everything you might be wondering

Still have a question? Book a demo and we'll walk you through it.

What exactly does COD Confirm do? +
We verify and confirm every Cash-on-Delivery order before it ships — checking the address, reaching the customer by SMS or WhatsApp, and calling when needed. Confirmed orders go straight to your warehouse, ready to ship. You do nothing.
What counts as a "confirmed order"? +
A confirmed order is one we've successfully verified and exported to your warehouse. If we can't confirm it, you don't pay.
Do I create an account myself? +
No. Every account is set up personally by our team, so your store is configured correctly from day one. Leave your details, tell us about your store, and we'll get you live — usually within hours.
What platforms do you integrate with? +
COD Confirm works with Shopify, WooCommerce, and more. Setup takes minutes.
Do my customers get called by a robot? +
No. Most orders are confirmed automatically by SMS or WhatsApp. When a call is genuinely needed, a real person from our in-house team handles it — in the local language, from a local number.
Is COD Confirm GDPR-compliant? +
Yes. COD Confirm is a European company based in Estonia. The platform is GDPR-compliant by design, and all customer data is handled according to European data-residency standards.
How does billing work? Can I cancel anytime? +
You're billed €150 at a time, as you go — each time your confirmed orders reach that amount. No monthly subscription, no long-term commitment. You only ever pay for orders we've confirmed, and you can stop whenever you want.
How long does onboarding take? +
Most stores are live within a few hours. You'll have a dedicated account manager to guide you through setup and optimization.
What if I have multiple warehouses or brands? +
No problem. You can connect multiple warehouses and brands under the same account.

Try it for 7 days, risk-free.

If COD Confirm doesn't work for you, you pay nothing. You only ever pay for orders we actually confirm — and you get a dedicated account manager from day one.

No account to create — leave your details and our team sets you up, usually within hours.